About Arvato Financial Solutions

Arvato Financial Solutions (formerly: Arvato infoscore) is a globally active financial services provider and, as a subsidiary of Arvato, part of Bertelsmann SE & Co. KGaA.


With around 10,000 employees in 22 countries and a strong presence in Europe, America and Asia, Arvato Financial Solutions offers complete flexible solutions for the efficient management of customer relationships and payment flows. Arvato Financial Solutions provides for professional outsourcing services (Finance BPO) for payment flows in all phases of the customer lifecycle - from risk management to invoicing, accounts receivables management, receivables sales, right through to debt collection.

The debt collection agency infoscore Forderungsmanagement GmbH, Nürnberger Inkasso GmbH (now: infoscore Forderungsmanagement GmbH) and BFS Risk and Collection GmbH (now: infoscore Forderungsmanagement GmbH) belong to the Collection business unit of Arvato Financial Solutions.


Our core competence is the collection of third-party receivables. If a creditor (in this case a company) does not receive payment for a service already rendered, and the debtor (in this case a private individual) does not react despite several reminders, the creditor can instruct a lawyer or a debt collection company to collect the debt within the framework of the Legal Services Act (RDG). This applies to commercially dunned, undisputed claims.

Current company names:


infoscore Forderungsmanagement GmbH

infoscore Forderungsmanagement GmbH belong to the Collection division of Arvato Financial Solutions and offers industry-specific solutions for receivables management. The service spectrum ranges from highly automated, cost-optimized workflow solutions to individual debt collection strategies. As a modern debt collection agency, infoscore Forderungsmanagement GmbH handles the entire debt collection process. In accordance with the principles of the Bundesverbandes Deutscher Inkasso-Unternehmen (Federal Association of German Debt Collectors or BDIU), it advocates a balance between company and customer interests and mediates practicable solutions between the parties concerned.

Current company names:


BFS risk & collection GmbH

The online service of inkassoportal.de also covers the debt collection company BFS risk & collection GmbH, which has since been merged with infoscore Forderungsmanagement GmbH.

 

Current company names:


Nürnberger Inkasso GmbH

The online service of inkassoportal.de also covers the debt collection company Nürnberger Inkasso GmbH, which has since been merged with infoscore Forderungsmanagement GmbH.

Current company names:


infoscore Consumer Data GmbH

infoscore Consumer Data GmbH (ICD) is a credit agency belonging to the Risk Management division of Arvato Financial Solutions. The Risk Management division supports all risk-oriented decisions throughout the business relationship, e.g. by providing creditworthiness data and developing scoring solutions and innovative fraud prevention solutions.